Panasonic VIERA TC-P60UT50 60-Inch

Panasonic VIERA TC-P60UT50 60-Inch

Panasonic VIERA TC-P60UT50 60-Inch

Purchased this in May of 2012, after reading numerous reviews, mostly here on Amazon from fellow buyers and a few from CNet.com . It's been a actually pleasant TV...best one I've ever belongs to, magnificent colors and sharp images. observing Blu-ray movies has been a genuine heal, using a Sony PS-3. The constructed in sound from the TV is flawless for the size of our dwelling room. I will likely upgrade at some issue to a better sound scheme such as a soundbar or similar. We use the preloaded Netflix all the time, great characteristic. I still don't understand why Panasonic did not construct in a wireless(WiFi) characteristic to this TV...most other brands like LG do....I had to buy one separately from an online retailer in NY, they were exceedingly fast and bargain too. The "White hand-covering service" supplied that delivered the TV was great...they'd call the day before the scheduled consignment designated day. They set it up and taken all the cramming material.

Now the "but"....

After nearly of 5 months of watching...roughly 6-8hrs a day, Sunday evening during the fourth quarter of the Packers Saints game the TV stopped employed.

The red LED in the front of the TV started to blink...so I unplugged the TV...waited a couple of mins...plugged it back in...Nothing but more blinking....in this case it blinks 8 times, hesitations, then blinks 8 times, pauses..etc etc...Looked this up online..and evidently this is a problem that has appeared before...other have documented such online. Panasonic was shut on Sunday...I did purchase an extended warranty through Canopy, but they said to communicate Panasonic first. I did Monday the 1st of October...they appeared cooperative and understanding...but It won't be until Friday the 5th before someone in the local area here in Vegas could rectify it.

S I G H...

I will revise as necessary...

***Update....Ok the TV went out on Sunday night the 30th of September. Monday the 1st, 6 a.m., I communicated Panasonic clientele service, I talked with a Technician, who provided me a case# and arranged to have a local (Las Vegas)TV rectify place come out and rectify it on Friday the 5th. I called the fix location on Thursday to affirm they were coming out as arranged, they said they weren't, because on the 1st, Monday, after I called Panasonic, they notified the localizedized repair shop of the fix alignment, but the required part was on a "3 week" back-order!! My body-fluid force started to get a bit higher at this point. I called Panasonic right away, trying to find out why wasn't I notified of this delay. I got the usual "We're sorry"..."I acknowledge" etc etc...

injected within the proprietors manual for the TV is a greeting letter, welcoming the new clientele to the "VIERA Concierge" program. It's for proprietors of 46" and bigger flat section tv's...."As a Panasonic flat section TV owner you are now deserving to a kind of free privileges that will make owning our new television even more of a delight. It's our way to give you the know-how and peace of brain you expect from Panasonic. Panasonic VIERA Concierge adds worth to your premium TV know-how with services like: professional Toll-Free Hotline and live world wide world wide web brief talk support from Panasonic's Nationally identified clientele support center. In-home main concern service arranging and follow-up if your television desires to be overhauled (Usually fixed in about two days). COMPLIMENTARY LOANER TVs AVAILABLE FOR IN-WARRANTY fixes BY communicating PANASONIC"

That last line I put in caps to focus my frustrations with these folks. So after some calls....so I could get a clear response on when my tv will be repaired I started inquiring for a complimentary TV, since my TV was evidently going to be out of service for at smallest 3 weeks more....they notified me to communicate my local tv fix office for one, I said why? They said they will supply one...I called the repair shop, they started to joke a bit...and said they only fix tv's and don't provide loaners. Called back Panasonic, they asserted they didn't have any TV's to loan...I re-read them , word for phrase the VIERA Concierge program...I conveyed to them my extreme dissatisfaction with their department. Once again...I perceived how apologetic they were. I notified them, I didn't desire any more apologies... I just needed to talk to somebody here in the USA, who can really make a conclusion and either get my TV repaired or a loaner ASAP!....After being on hold for another 10 mins...they eventually give me a number to an agency in New Jersey. (201) 348-7755...I was adept to talk with a account" in their boss Department. He seemed sincerely worried about my case. Upgraded it to a Field Service Technician grade, and said Panasonic actually endeavours to fix their TV's inside the time border asserted in the Concierge note. They don't habitually have loaners accessible, but would have one dispatched to me by early next week, if the replacement part didn't arrive in first. I notified him, the Customer service center should have got the ball rolling once they found out the replacement part was on a 3 week back order, they should have called me, gave me an revise, got the method in shift to get me a loaner. I communicated my the localized fix shop, on Friday the 5th...the manager there said..."I don't understand what you said or who you talked to...but they're overnighting the replacement part". Monday was a vacation, So they came out Tuesday promptly, installed a new "SS Board" as well as restored several attachments with upgraded ones for their boards. The new attachments appeared nearly identical, but the washers are jump loaded, compared to the manufacturer installed ones. Panasonic VIERA TC-P60UT50 60-Inch